Project Overview
Onguard has revolutionized appointment scheduling by introducing an SMS-based booking system. This innovation addresses a pressing issue in underdeveloped regions where internet connectivity remains limited, making scheduling appointments with essential service providers a challenge. Inspired by Javed Mostafa's work on "Minimum Dictionary Language (MDL)," the project aims to tackle this connectivity issue by utilizing the cellular network to facilitate digital calendar requests using cutting-edge AI technologies.
Ontik Technology, as project developer, is proud to have collaborated on this initiative with the Carolina Health Informatics Program (CHIP) at the University of North Carolina at Chapel Hill.
Project Scope
- Developed a model which can parse an SMS instruction to booking actions (scheduling, rescheduling, cancellations, etc.).
- Designed the entire appointment booking SaaS and its landing site, including technical architecture, user interface, and functionality.
- Set up of an SMS server for receiving scheduling instructions as SMS from users.
- Integration of Google Contacts and Google Calendar to enhance system capabilities.
Process Flow & Key Features
- Users send an instructional SMS to the dedicated toll-free number. Example: "Set a meeting with James on Tuesday, 2 PM"
- The SMS server, upon receiving the SMS, forwards this to an AI model hosted in the cloud.
- The AI model parses the text and identifies the "Contact," the "Time" and the "Instruction."
- These three are then forwarded to a function to generate an action, which then creates a schedule with the desired person, or cancels or reschedules if instructed otherwise.
Project Impact
Ontik Technology's creation of a seamless appointment scheduling system resulted in a perfect prototype, one borne out of a research project at UNC Chapel Hill's Carolina Health Informatics Program (CHIP). This prototype will serve as a platform for further product development that results in a technology which drives immediate impact to underdeveloped and developing countries across the world.
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What Our Clients Think About Us
"Ontik Technology set up our full development team in just 2 weeks' time!"
"Ontik Technology set up our full development team in just 2 weeks' time! It takes other agencies more than 5 times as long to do that. We're already on track to finish our development after just a few months!" - Eli Muse, Founder and CEO of Chippit. Chippit is the top trending app in the Google Play in Australia. We helped them build their product team for shipping the product into the market quickly.
"In 3 months they turned our idea into a complete Unicorn-worthy software."
"Ontik Technology came in and did everything for us. We didn't have to think about design, development or the tech stack... In 3 months they turned our idea into a complete Unicorn-worthy software." - Daniel Wight, Co-founder of Fitmate. Fitmate is a gym aggregator app-based startup from Australia and Ontik Technology helped them turn their idea into a reality. A quick working MVP is hitting the market generating revenues as well as traction from the audience.
